Frequently Asked Questions
Answers to Common Questions
Who are HPS home Instructors?
HPS home instructors are respectable undergraduates/graduates, experienced teacher that teach/coach your children at the comfort of your homes. Over time, statistics reveal that students that have 1-1 sessions with their teacher perform 75% better than students without. Looking to connect with an instructor?
Why work with HPS instead of getting an Instructor myself?
At HPS, we have access to more than 1000 instructors in different specialities and locations across South-West. This makes it possible for us to match your ward with the very best of the best tutors without any stress to you. We try to work with your budget and make the entire process as stress free and flexible as possible. Also in the event where you need to make a drastic change such as changing location, changing the instructor (for whatever reason) or changing the subjects being taught by the instructor.
How do you operate?
Three easy steps
- The client/parent is required to fill our online form which helps us collect all the important information about the student that we need to match them to a highly suitable instructor.
- We Search our database for instructors who suit your preference and required skill set.
- Handle all negotiations with the instructors and send the most suitable instructor to you.
What ages/classes do you work with?
We work with students from ages 4 upwards. However, for any child between 4 and 8 we require that a nanny or guardian must be present with the child at all times while the instructor is teaching/coaching the child. This is because our instructors ARE NOT NANNIES and are not responsible for feeding the child, washing clothes etc.
We charge based on a number of factors including:
- How specialized is the knowledge or skill set that is to be taught?
- How many people (kids) is the instructor expected to handle?
- How often is the instructor expected to come and how many hours each session expected to take?
- Distance between the instructor and the clients residence.
- The level of experience that the client requires the instructor to have
- The age of the child.
To determine our exact rates for your request, feel FREE to fill the instructor request form first and an agent would contact you with price details
What if the fee is beyond my budget?
We do our best to ensure that we are able to work within reasonable budgets (usually above 30,000 per month) and since we work with such a large number of instructors we are always able to find tutors within your budget.
How flexible are the arrangements?
The arrangements are extremely flexible and can be changed based on further conversation between client and instructor. In cases where the new arrangements by a client are no longer favourable for the instructor we are able to find a new instructor for the client with no extra charge if given at least a one months notice of the change.
Would the instructor steal from my house, how do I know he/she is a responsible individual?
The home is a very sacred place and we take extra precautions to ensure that our instructors are not only highly responsible but in a case of any reported issues we are able to track them. HPS handles the cost of elaborate due diligence on the instructor.
How many instructors can I get from my children?
As many as you want. However we generally advise not to have more than 2 instructors for one child except in cases where the child is learning several specialized knowledge subjects.
How often will the instructor come?
Schedules and length of classes are arranged based on client’s preferences
Do you have instructors for skilled / specialized subjects?
Yes we do. For subjects such as French, Spanish, keyboard learning, programming and website design, driving etc.
What happens in cases of change in location, or if one of the children goes to boarding house?
As long as we are notified at least 2 weeks to 1 month early, we are able to handle any drastic changes with minimal cost to the client
How can I get a discount?
We give discounts of between 10 and 20% for clients who pay up front of 3 months or more.
Under what circumstances do I get a refund?
We make refunds for services not rendered, in other-words if a parent already paid an upfront and for any reason the service of an instructor is discontinued or no longer required we will return the client’s money. However in cases where the discontinuity comes from the client, we require the notice of 1 month.
What else do I stand to gain by working with HPS?
Flexibility, accountability, no price haggling, easy replacement of instructors, security of your home since the tutor comes from us and we are accountable, free tutoring hours (yes you can win free tutoring hours) and much more
Where are we located?
We are at all South Western State. Feel to call us at 07012930903 or send an email to: firstname.lastname@example.org
How can I become an Instructor?
What are the qualifications needed?
The qualifications needed vary based on subject, we however place more emphasis on proficiency especially in the case of special / skill required courses
What are the working hours?
The working hours depends on the requirements of the client. In general we are very flexible and classes last an average of 2 hours
How long does it take to start working with a client?
This varies largely depending on how sought the tutors skill sets are
How much will I get paid?
This varies on a variety of factors but on average our instructors earn between 30k and 80k depending on several factors.
What can I do to make myself more desirable as an instructor?
The more subject you can teach the more sought after you are likely to be. However we warn strongly against claiming proficiency where you have none